Frequently Asked Questions
What are your opening hours?
Our opening hours are Monday to Friday 8.30 am – 5.00 pm excluding bank holidays.
Are you open on a weekend?
Unfortunately we are not open on a weekend but please feel free to leave a telephone message on 01434 633049 or alternatively email firstname.lastname@example.org and we will get back to you during our opening hours.
Where is Trees Please?
The nursery is situated on the edge of the river Tyne on the south side of the river (A695) between Corbridge and Hexham in Northumberland. Please select the attached link if you require directions to Trees Please. Directions pdf link
Can we call in to buy a tree?
We pride ourselves on providing a first class service to all of our customers whether you’re a wholesale or retail customer. To eliminate any disappointment it is best to ring us beforehand as we organise our staff resources in advance and there is not always someone available to provide an instant service if stock is not at hand. We are happy to discuss your needs and provide a date to collect your order if we are unable to do this right away.
Can we have a look around the nursery?
Unfortunately we do not allow public access on our nursery. The nursery is 150 acres where production takes place using various machines and equipment throughout the year. For wholesale customers we may be able to organise a tour of the nursery. Please give us a call to arrange an appointment.
What is Bare Root?
Bare root is the term used to describe a tree that has been grown in the ground rather than in a container. When the tree is lifted out of our nursery the roots are bare and largely soil free – hence the name ‘bare root’. Bare root stock is available during the dormant season, usually from November to March.
What is a ‘Feathered’ tree?
Many of our broadleaved species are transplanted in the nursery a second time to produce a feathered tree. Our feathered trees are usually between three to four years old and grown bare-root to a size between 1.2 metres to 2.4 metres (4 – 8ft). Our feathered trees have little pruning and therefore often show natural characteristics from a young age. Some will have lateral growth near or close to ground level depending upon the species. This is because the lateral shoots have been allowed to grow naturally. Feather trees provide instant visual impact for those who wish to see the benefits right away.
What are Hedge packs?
Hedge pack is a mixture of native tree species which can be planted to form a traditional countryside hedge or a garden hedge if you wish. The packs contain a pre-determined mix of native hedge plants which is predominantly hawthorn. Hedge packs are supplied in 10 metre packs (60 plants) or 100 metre packs (600 plants). Hedge packs and usually planted in a double row to achieve a dense hedge. You can buy hedge pack in two different ages (one year old single stem plants, or two year old bushy plants) with or without guards. Please see our hedge pack PDF for more information. Or ring us if you need any help in deciding which guards to select if required. Hedgepack pdf link
How will my trees arrive, and how quickly do I need to plant them?
All bare root trees are graded for quality and supplied to our customers in co-extruded bags. If planting is delayed you can heel the bundles into the soil to plant later. Alternatively the trees can remain in the bags for up to one month during the dormant season. It is important to leave the bags sealed, in a cool place, away from direct sunlight and out of harm from cold and heat. Soak the roots in water if they appear dry before planting.
How deep do I need to plant my trees?
Always plant trees to the previous soil depth marks. On the base of the stem you will see the colour difference which you can use as a marker. Form a slit in the soil deep enough to house the roots comfortably, gently spread the roots out and heel in (covering the slit while taking care not to damage the stem). Always water plants during drought and supress weeds during the first growing season as they can hinder growth.
Do I need to use tree guards?
You only require tree guards if you need to protect your plants against vermin. The type and size of the guard required is denoted by the vermin that it is barring. Please look at our tree guard range to determine which type of guard is most suitable. Or alternatively give us a ring for more advice.
We are often asked if we can provide a guard that will protect trees against sheep, cattle and horses. In this instance the best way to prevent damage is to fence off the area in question.